Job Description

The AR Insurance Collector is responsible for the timely follow-up and resolution of insurance claims. This role ensures accurate and efficient collection of outstanding balances from insurance payers, working to reduce aging accounts receivable and increase cash flow for the organization. Key responsibilities include reviewing aging reports, contacting insurance companies to check claim status, analyzing denials and underpayments, tracking appeals, analyzing explanation of benefits and remittance advice, documenting collection activities, following up on unpaid claims, coordinating with billing team members, maintaining knowledge of payer policies, ensuring compliance with HIPAA and billing regulations, flagging trends, meeting productivity goals, and assisting with special projects and audits. Qualifications include strong knowledge of insurance claim processing and denial management, familiarity with Medicare, Medicaid, commercial insurance plans, proficiency in billing software and Microsoft Office, excellent communication skills, ability to work independently, and strong analytical skills.

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