Business Process Analyst Job at Mondo Staffing, Boston, MA

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  • Mondo Staffing
  • Boston, MA

Job Description

Apply now: Business Process Analyst , location is Hybrid 3 days onsite . The start date is ASAP for this contract position.

Job Title: Business Process Analyst
Location-Type: Hybrid 3 days onsite
Start Date Is: ASAP
Duration: Contract 12 months
Compensation Range: $69.00-$76.00/hr

Responsibilities
  • Analyze current business processes and workflows to find inefficiencies or gaps
    Facilitate process discovery sessions with stakeholders to gather objectives and challenges
  • Develop process documentation (flowcharts, SOPs, diagrams)
  • Collaborate with IT, operations, and business units to design and implement improvements
  • Gather and document business requirements, aligning them with project goals
  • Lead or participate in process improvement initiatives (Lean, Six Sigma, Agile)
    Assist with system implementations/enhancements, including testing, training, and change adoption
  • Evaluate new processes, track KPIs, and generate reports to measure outcomes
  • Support continuous improvement efforts across the organization

Must Haves
  • Bachelor's degree in Business Administration, Information Systems, Industrial Engineering, or related field
  • 3 years of experience in business process analysis, process improvement, or business systems analysis
  • Strong analytical and problem-solving skills with ability to interpret complex data
  • Proficiency in process modeling tools (Visio, Lucidchart, Bizagi, etc.)
  • Experience with process improvement methodologies (Lean, Six Sigma, Agile)
  • Excellent verbal and written communication skills with ability to work across all levels of the organization
  • Strong organizational and time management skills

Nice to Have
  • Nice to Have (Preferred):
  • Certifications: CBPA, Six Sigma, or similar
  • Familiarity with ERP, CRM, or workflow automation tools (ServiceNow, Salesforce, SAP)
    Experience in change management or organizational transformation
  • Exposure to business architecture or enterprise architecture tools

Job Tags

Contract work, Immediate start,

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