Job Description

Your Role

The Community Programs team provides high touch engagement with members and community-based organizations to remove barriers to healthcare access, enhance population health initiatives, and advance health equity. The Community Health Advocate will report to the Information Resource Center Manager, Operations. In this role you will be assisting members who have complex health and/or social needs, accessing their immediate needs, and addressing barriers to care that include, but are not limited to care coordination, linkages to health plan services, and community resources.

*This position will require five days a week onsite at an Information Resource Center in San Diego and may require travel (locally and occasionally, Los Angeles County for training purposes)*

Your Knowledge and Experience

• Requires a bachelor's degree in Social Work, Psychology, Biology, Public Health, Nursing, Community Health, or Health related field or equivalent experience
• Requires at least 5 years of experience working with people who need assistance with complex health and social issues
• Requires knowledge of and experience working with community agencies and programs
• Requires experience with Medi-Cal eligibility guidelines, application, and renewal/redetermination process
• Requires strong problem-solving and customer service skills
• Valid California driver's license and proof of insurance required
• Bilingual speaking, reading and writing strongly desired and preferred

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