Junior Customer Service Administrator /front desk Administrator Job at B12 Government Solutions, Washington DC

T2E0MURIVjhQeTRLdWFnQ21oOE9Vd2RpdUE9PQ==
  • B12 Government Solutions
  • Washington DC

Job Description

Job Description

Job Description

Hi,

We have an urgent opening for our direct client .Please let me know if you will be interested in the below opening .

 

Location : Washington ,DC (Onsite Job)

Duration : 4 +Months contract 

 

Essential Functions:

· Schedule and participate in project meetings, including the creation and distribution of meeting notes for each meeting,

· Review employee photographs for compliance to Amtrak ID Photo Requirements,

· Use a tool to zoom, rotate, crop, or adjust brightness, contrast or image quality of the employee photograph to meet the Amtrak requirements,

· Use the Lenel OnGuard System to complete a variety of tasks, including update of the status of an employee credential,

· Use other tools that are included in the credentialing process,

· Provide telephone support for activation of a new employee credential,

· Complete necessary follow-up on employee questions related to the rebadging project,

· Handle receipt and destruction of the old credential returned by an employee,

· Prepare documentation in accordance with defined standards, and

· Assist the APD-CS Project Manager with completion of various tasks.

 

Minimum Qualifications

· An associate degree from an accredited college in a job-related field,

· Minimum of two (2) years of experience in the completion of similar work,

· Excellent communications skills,

· Strong people skills, including demonstrated ability to work effectively both independently and in a team or collaborative environment,

· Ability to review and understand how to use an access control system or similar tool,

· Ability to coordinate meetings,

· Ability to prepare written documentation, including meeting notes,

· Ability to perform well under pressure and aggressive deadlines, and

· Proficiency in utilizing Microsoft (MS) Office software, including MS SharePoint, MS Excel, MS Outlook and MS Word.

 

Preferred Qualification

· Experience with rolling out large badging project efforts.

· Strong Microsoft Excel and Word skills.

· Excellent communications and verbal skills to coordinate customer requests.

· Must have attention to detail.

 

People Skills

· Strong interpersonal and time management skills

· Ability to prioritize and concurrently service multiple projects.

· Maintain effective communication with the Director, project manager, and team members.

· Interacts well with other disciplines and clients in a manner that builds productive and trusted relationships.

· Excellent planning and organization skills are required for our demanding environment and must be highly motivated and proactive.

· Excellent analytical skills

· Excellent communication skills

Company Description

Great company, great employees

Company Description

Great company, great employees

Job Tags

Contract work, Immediate start,

Similar Jobs