Job Description

Luxury Travel Consultant

Journese , a premier luxury travel brand and one of the largest travel wholesalers in the United States, is seeking Luxury Travel Consultants to join our team.  

 

Our portfolio spans the Hawaiian Islands, Caribbean, Central America, Europe, Mexico, Middle East, South Pacific (Australia, Cook Islands, Fiji, New Caledonia, New Zealand & Tahiti), Japan, the United States & Canada, and cruise vacations worldwide. You’ll have the opportunity to craft bespoke itineraries to the most sought-after destinations, using our exclusive collection of products and services.  

 

Summary:  

This full-time salaried position is for professionals who thrive in developing long-term consultative relationships with travel advisors and hotel partners who cater to high-net-worth de cerning travelers who are looking for unique travel experiences at the world’s best resorts and destinations.  

 

The ideal candidate possesses a refined understanding of luxury travel, a consultative sales approach, and a passion for creating unforgettable global travel experiences. You will manage your own curated book of business and work exclusively with established travel advisors, hotel partners and loyal cl ients.  

 

Primary Duties :  

• Act as the dedicated luxury travel expert for a portfolio of clients and travel advisors  

• Build long-term consultative relationships through personalized service and consistent follow-up  

• Curate high-touch travel itineraries tailored to each client’s vision  

• Oversee the booking process from first consultation through post-travel follow-up  

• Anticipate needs and proactively recommend enhancements to elevate the client experience  

• Maintain deep expertise in destinations, products, promotions, and luxury travel trends  

• Manage multiple high-value "reservations" with accuracy, discretion, and attention to detail  

• Provide back-up queue support for Luxury Travel Specialists, ensuring seamless handling of overflow requests and maintaining high service standards during peak demand periods.  

• Assist in the training and mentoring of our luxury specialists through ongoing training sessions .  

• Help the Product team identify and establish Partnerships with select luxury brands around the world.  

 

Qualifications & Experience :  

• Established background in luxury travel, premium hospitality, or high- net worth client services, with a proven ability to exceed sales and service expectations  

• Demonstrated success in cultivating long-term client relationships and growing repeat travel into a sustainable book of business anchored in trust, discretion, and exceptional service.  

• Expertise in consultative sales, with the ability to translate client preferences into fully customized travel experiences  

• Exceptional interpersonal and communication skills, with a poised, polished, and professional presence  

• Highly organized with the ability to manage complex, multi-destination itineraries and time-sensitive requests with precision  

• Proficient reservation systems and business software, with strong technical adaptability  

• Self-directed, entrepreneurial mindset combined with a collaborative approach to team success  

• Flexible availability, including weekends when required, to accommodate client schedules  

Location:   Westlake Village, CA; remote considerati on  

Compensation Range: $75,000 – $115 ,000 annually, plus commission with unlimited earning potential.  

Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plan with company match AND Pension
• Tuition assistance
• PTO for community volunteer programs
• Wellness program
• Employee discounts (membership, insurance, travel, entertainment, services and more!)

Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer

The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA). 

Job Tags

Full time, Local area, Worldwide, Flexible hours,

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