Netsuite Consultant Netsuite Consultant Key Responsibilities The Consultant shall be responsible for the following services and deliverables: A. System Configuration and Optimization Review and adjust NetSuite configuration including chart of accounts, GL segments, workflows, approval hierarchies, and custom records Implement approved enhancements and manage configuration changes to reduce reliance on legacy scripts Ensure configurations are audit-aligned and support multi-entity operations Deliverables: Configuration Change Log (maintained biweekly) NetSuite Optimization Plan (initial recommendations by Month 1) Updated process configurations and workflow documentation B. Issue Resolution and Break/Fix Support Provide Tier 2/Tier 3 support for finance system issues (e.g., failed postings, JE reversals, RevShare misrouting) Troubleshoot integration and script failures, working in coordination with IT, vendors, and managed services partners Identify root causes for recurring issues and recommend permanent solutions Deliverables: Monthly Issue Resolution Report Root Cause Analysis Reports for major incidents Bug Fix and Patch Logs C. User Management and Access Governance Maintain role-based access controls aligned with security and audit policies Coordinate user provisioning and deprovisioning in partnership with Omada, HCM, and IT Security Audit and clean up admin-created roles and permissions Deliverables: Monthly Access Audit Report Role Design Matrix and Documentation Provisioning Checklist and Termination Workflow D. Environment and Release Management Oversee sandbox refreshes, cloning, and configuration migration Manage deployment of tested enhancements and scripts between environments Coordinate with third-party vendors during upgrade cycles or break/fix escalations Deliverables: Sandbox Refresh Plan and Validation Checklist Release Schedule Tracker Deployment Notes and Post-Release Validation Logs E. Reporting and Audit Support Maintain key system and configuration documentation for auditors Support the development of audit-ready system-generated reports (e.g., approval logs, JE tracking) Respond to audit and SOX-related system queries Deliverables: ERP Audit Support Packet Change Management Audit Trail Logs Custom Reports Repository F. Cross-Functional Collaboration Participate in weekly meetings with Finance Ops, Audit, and Project Management teams Provide NetSuite insight during system design sessions and vendor discussions Align efforts with HighRadius, Coupa, and Snowflake system integration tracks Deliverables: Weekly System Status Updates Integration Change Coordination Logs Configuration Alignment Reports (e.g., Coupa/NetSuite, HCM/NetSuite) C. SCHEDULE The Services shall be performed in accordance with the following schedule: Mon- Fri, 8-5 Resolution Technologies
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