Job Description

Patient Coordinator

Full-Time Patient Coordinator at our Altamont Office. The Patient Coordinator executes all front office duties and provides support to patients, providers, and support staff. Open to no experience but has an interest in healthcare, teamwork experience, and detail oriented with a flexible schedule.

Schedule: Full time, 30+ hours per week. Availability Monday through Friday with rotating Saturdays during business hours of 7:00am - 7:30pm. Open flexibility to help cover in a team environment is needed.

Patient Coordinator/Medical Receptionist:

• Proficiently and efficiently handle all incoming phone calls, scheduling-related tasks and online leads in a timely and knowledgeable fashion while creating a positive phone call experience for each caller.
• Promote a professional and welcoming atmosphere to enhance quality of service and care offered to patients and for respective provider(s)
• Understand provider to patient flow and anticipate provider's next steps to the best of their ability
• Perform inventory responsibilities and stocking of supplies and equipment as requested
• Attend all in-house training and continued education opportunities

Qualifications:

• Healthcare experience is required.
• Medical receptionist experience preferred.
• Experience using EMR software and patient scheduling systems preferred.
• Must be computer savvy and familiar with Microsoft Word, Excel and Outlook.
• Strong communication, interpersonal, and organizational skills.
• Excellent patient relation and customer services skills.
• Must be professional, reliable and dedicated employee.
• Prefer prior experience working in a dermatology / medical environment.
• Open availability to work during weekdays and weekends.

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