Job Description

Client Services Representative

In search of positive and professional Client Services Representatives for a luxury pet hotel. Competitive salary, great work-life balance, and a place to work you'll be proud to be a part of.

Spot On Veterinary Hospital & Hotel resides in a state-of-the-art facility newly opened in Westport Connecticut in addition to our flagship location in Stamford CT. We are looking for a select group of people to join us in our next phase of growth.

Our ideal candidates will be self-motivated, and possess a passion for client relationships, with the understanding that we function as a highly supportive close-knit team.

We have FT and PT positions available. The Client Services Representative performs a wide range of administrative activities related to exceptional patient care and outstanding client service. Duties to include but not limited to:

• Acting as the first line of customer service - by phone, email, and in person;
• Financial management
• Marketing

Requirements

• A passion and a dedication to providing an exceptional client experience to every client, every time;
• Experience within the Veterinary Industry;
• Excellent communication and organizational skills- Ability to work well in a high-energy, fast-paced environment, wearing many hats without getting overwhelmed;
• Friendly, upbeat, positive attitude and enjoys working with others and the public;
• Willingness to work at either the Stamford or Westport locations

About Us

Our newly built Veterinary Hospital provides veterinary care for every stage of a pet's life, including not only preventative medicine but specialty medicine as well. A luxury pet hotel is housed inside Spot On Veterinary offering magnificent suites appointed with all the amenities of the home including beds, TVs, and access to our Doggie Daycare space for added enrichment during a pet's stay. We will have a Spa as well offering everything from a quick freshening up to expert all-breed grooming.

Competitive salary, great work-life balance, and a place to work you'll be proud to be a part of.

Application Instructions

If you think you may be a good fit, please send a cover letter and resume. Please include your last name in the file names of your attachments. Please include the words "Amazing Client Service" in your cover letter so we know you read this all the way through to the end.

Job Type: Full-time

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