Job Description Manage abandoned calls and voicemail calls left by the consumer in the IVR. Manage follow-up cases. Ensure documents sent by the consumer are complete before submitting them to the respective stakeholder. Manage the CSI with low ratings. Perform any other relevant tasks deemed necessary to ensure the best quality of service. Effectively manage queues to meet expectations and reply to customers in a timely manner via live chat. Act as a resolution agent for live chat, investigating issues, resolving them, or escalating to the First Contact Resolution (FCR) person in charge for resolution. Minimum Experience (Years) 1 to 3 years Qualifications Diploma with 1 year of relevant experience in a customer contact centre; OR SPM with 3 years of relevant experience in a customer contact centre. #J-18808-Ljbffr Commerce Access Sdn. Bhd
Start your new career as a Production Assembler with MAU at our client in Stone Mountain, GA. As aProductionAssembler, you will disassemble... ...school diploma or GED preferred~Previous experience in a manufacturing environment~Strong basic math skills~Ability to read and...
...Role: Product Designer (UI/UX/Hardware) Duration: 6 Months + Extensions Location: Basking Ridge, NJ or NYC (10007) (2x a week onsite) Required Skills & Experience ~4+ years of experience as a Product Designer in enterprise environments ~ Hands on with industrial...
...Job Description Job Description Junior Event Sales Marketer | No Experience Necessary | Immediate Start Preferred Entry Level Role Much of our success can be attributed to the strength of our marketing team. To build on the momentum, were searching for a highly...
...As a Character Concept Artist at Riot , you will bring characters and creatures to life. Drawing inspiration from as little as a napkin... ...within our genre and gameplay needs. Youll partner with the Art Director and character art leaders as you work across disciplines...
...Syndax Pharmaceuticals is looking for a Senior Drug Safety Specialist At Syndax, we are determined to realize a future in which people... ..., race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law. #LI-Remote