Job Description

Job Description

Job Description

Resort Manager

The Grand Hotel Golf Resort & Spa, Autograph Collection – Point Clear, Alabama
Where timeless Southern charm meets modern sophistication.

There’s nothing ordinary about The Grand.

Set along 550 acres of Mobile Bay’s sparkling coastline, The Grand Hotel Golf Resort & Spa is a living legend with 178 years of legacy - where history whispers through ancient oaks, and every sunrise over the bay feels like a new beginning.

We’re inviting an accomplished Resort Manager to join our executive team and help write the next chapter of this storied resort. This is your chance to lead operations at an Autograph Collection icon that defines luxury, legacy, and leadership on Alabama’s Gulf Coast.

As Resort Manager , you’ll serve as the strategic and operational heartbeat of The Grand—partnering closely with the General Manager and leading daily operations across Front Office, Housekeeping, Spa, Recreation, Retail, and Loss Prevention.

You’ll champion our mission: to deliver The Grand Life —where every associate thrives, and every guest departs inspired.

• Lead with Vision. Collaborate with our executive committee to shape long-term strategy, elevate our service culture, and deliver on brand and ownership goals.

• Bring The Grand Life to Every Guest. Be a visible, genuine leader throughout the resort—anticipating needs, resolving challenges with grace, and ensuring each stay feels effortlessly personal.

• Own the Rooms Experience. Set the gold standard in Rooms Division excellence—from seamless arrivals to impeccable housekeeping and warm, intuitive service.

• Drive Results. Manage budgets, oversee capital projects, and partner with Sales and Revenue teams to maximize financial performance without ever compromising guest delight.

• Inspire Your Team. Recruit, coach, and celebrate your associates—cultivating a culture of accountability, creativity, and authentic care.

• Innovate Constantly. Seek new efficiencies, elevate processes, and embrace innovation to strengthen The Grand’s competitive edge and enhance the guest journey.

• Represent The Grand. Engage with our local community, uphold our brand presence, and build strong partnerships that extend far beyond our property line.

• Proven success leading luxury hotel or resort operations, with deep Rooms Division expertise (Front Office and Housekeeping required).

• Strong business acumen and financial insight balanced by a genuine passion for service excellence.

• A leadership style rooted in empathy, empowerment, and execution.

• Bachelor’s degree preferred; High School Diploma or equivalent required.

At PCH Hotels & Resorts , passion meets purpose. We believe in rewarding excellence, nurturing growth, and celebrating success—Grand style.

• ???? Competitive Compensation with annual bonus potential

• ???? Comprehensive Health Coverage (Medical, Dental, Vision, FSA & HSA options and much more)

• ???? 401(k) with Company Match

• ???? Exclusive Associate Discounts on hotel stays, golf, spa, dining & retail across PCH and Marriott properties

• ???? Career Development through leadership programs and potential advancement within our luxury portfolio

Because this isn’t just a job—it’s a legacy.

Here, hospitality has heart and soul , and leadership is about more than metrics—it’s about meaning. From afternoon cannon firings and garden strolls to elegant soirées and spirited celebrations, every day at The Grand feels like part of something extraordinary.

If you’re ready to make your mark at one of the South’s most iconic resorts—and lead a team that defines excellence—then your Grand journey begins here.

Apply today, and step into The Grand Life!

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