Job Title: Sales Officer Campany: Ganga Roller Flour Mill (GRFM) Location: Delhi West Job Summary: The Sales Officer at Ganga Flour Mills will be responsible for driving sales and expanding the customer base for our range of flour and related products. This individual will be a key representative of the company in the market, building strong relationships with customers, meeting sales targets, and ensuring high customer satisfaction. Key Responsibilities: Sales Generation & Target Achievement: o Achieve assigned sales targets through both new customer acquisition and existing customer retention. o Promote and sell Ganga Flour Mills products (flour, grains, etc.) to wholesalers, retailers, and direct consumers. o Identify new sales opportunities and expand the company’s reach in the market. Customer Relationship Management: o Build and maintain strong, long-lasting relationships with existing and potential customers. o Provide excellent customer service by understanding customer needs and ensuring timely delivery of products. o Resolve customer complaints and inquiries professionally and promptly. Market Analysis & Reporting: o Conduct market research to understand industry trends, competitor activities, and customer preferences. o Provide regular sales reports and feedback to management to optimize strategies and improve sales processes. Sales Presentations & Negotiations: o Prepare and deliver presentations to potential customers, highlighting the benefits of the company's products. o Negotiate contracts and pricing with customers to achieve sales objectives. Product Knowledge & Promotion: o Maintain a strong understanding of all products and their features. o Assist in the development of promotional campaigns and marketing strategies to boost sales. Collaboration with Internal Teams: o Work closely with the marketing, logistics, and finance teams to ensure smooth order processing and customer satisfaction. Sales Documentation & Follow-up: o Prepare and maintain sales documentation such as quotations, sales contracts, and invoices. o Follow up with customers to ensure timely payment and successful order fulfillment. Requirements: Education: o Bachelor's degree in Business, Marketing, or a related field. o Relevant certifications in sales or marketing are a plus. Experience: o 2-3 years of experience in sales, preferably in the FMCG, food, or flour industry. o Proven track record of achieving sales targets. Skills: o Strong communication and interpersonal skills. o Excellent negotiation and persuasion abilities. o Knowledge of the local market and customer base. o Ability to work independently and as part of a team. o Proficient in MS Office and CRM software. Personal Traits: o Results-driven, goal-oriented, and motivated by challenges. o Ability to manage multiple priorities in a fast-paced environment. Web site-
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