Job Description
About the role
The Security Operations Manager is responsible for overseeing Swish World Group’s day-to-day security operations, including monitoring, incident response, and operational security processes. Reporting to the Group Chief Information Security Officer (CISO), this role ensures that security threats, incidents, and vulnerabilities are detected, managed, and resolved effectively across the Group’s systems and environments.
This is a senior, hands-on leadership role within a global, remote-first security function.
Key Responsibilities
Security Operations & Monitoring
Oversee security monitoring, alerting, and operational security processes
Manage or coordinate SOC activities, whether internal or third-party
Ensure timely detection and triage of security events
Incident Response & Management
Lead operational response to security incidents and breaches
Coordinate incident investigation, containment, remediation, and reporting
Maintain and test incident response runbooks and procedures
Vulnerability & Threat Management
Oversee vulnerability scanning, tracking, and remediation efforts
Coordinate penetration testing and follow-up actions
Monitor threat intelligence and emerging risks
Security Tooling & Processes
Manage day-to-day operation of security tools and platforms
Ensure operational effectiveness of SIEM, EDR, and monitoring solutions
Drive improvements in detection coverage and response efficiency
Reporting & Collaboration
Provide operational security reporting to the CISO and leadership
Work closely with IT, Engineering, and Compliance teams
Support audits, reviews, and regulatory requirements related to security operations
Expectations
Maintain readiness for high-impact security incidents
Operate calmly and decisively under pressure
Communicate clearly during incidents and post-incident reviews
Uphold strict confidentiality and professional standards
Requirements
Experience
Proven experience in security operations, SOC management, or incident response roles
Experience leading or coordinating security incident response activities
Experience working in cloud-based or distributed environments
Experience in regulated or security-sensitive industries preferred
Skills
Strong knowledge of security operations, monitoring, and incident response
Experience with SIEM, EDR, and security monitoring tools
Strong analytical, investigative, and leadership skills
Clear written and verbal communication abilities
Ability to manage multiple incidents and priorities
Qualifications
Bachelor’s degree in Information Security, Computer Science, or a related field (or equivalent experience)
Security certifications (e.g. CISSP, GCIA, GCIH, or equivalent) preferred but not required
Job Tags
Remote job, Full time,