Job Description

Senior Climber/Crew Leader - Monster Tree Service of South Charlotte

State-of-the-art equipment, a true love and commitment to the environment, delivering superb customer service, a lived set of Core Values, and great candidates like you help make the Monster Team amazing!

If you think you have what it takes to be a Monster Tree Professionalwe are currently taking applications for a Senior Climber / Crew Leader who can demonstrate the following characteristics:

Do you like our culture and feel that you can thrive in our company?

Below are the job responsibilities, qualifications and rewards that come with being part of the Monster Team!

Our Core Values:

• Safety

At Monster Tree Service we care about you, and we will work diligently to ensure your safety. Tree work is hazardous but does not have to be dangerous. How we react to circumstances surrounding the job environment dictates the level of danger. We are professional arborists who will work within the scope of our knowledge, certifications and training while understanding the limitations of our gear and equipment. We invest in your safety. Each employee receives chain saw pants, safety helmet, earmuffs, eye protection and gloves. We have Safety Tailgate meetings every Monday, Continuous Improvement conversations on Wednesday, and a Gear Check every Friday.

• Quality

A company can only be the best if it strives to be the best. It is our passion to deliver a superior experience to our clients from the start to finish of every job. We are committed to continuous improvement and will evaluate yesterday's performance to improve today's work. Everyone understands that we achieve better results when we collaborate and all work together as One Team. We will be enthusiastically focused on arboricultural excellence and will accept absolutely nothing but our best as we serve every client.

• Attitude

We work in challenging environments and therefore must be committed to controlling our emotions and bringing a positive attitude to every job. We are willing to follow processes and procedures and complete every task to the best of our ability regardless of difficulty level, feelings about the task, or the environment we are working in. We will be mature enough to own our mistakes and learn from them. We will be humble; knowing that pride comes before a fall. We will embrace a teachable attitude believing that learning is just as important as knowing.

• Accountability

We will show up on time, prepared, and ready for work every day. We will be responsible for our words and actions. We will seek to understand the role we played when mistakes happen. We will always be honest with the client, management and our fellow crew members. We will reflect on our mistakes, learn from them, and accept the consequences when incidents occur that could have been avoided. We will seek to know our personal limits, be open to change and suggestions, and focus on successful outcomes. We will manage our time wisely, constantly looking for ways to support our team and get the job done efficiently and safely. We accept that doing things right takes time, effort and a committed focus on our client's experience.

Responsibilities:

• Supervise tree crew while working hands-on in the tree, performing all primary tree care services including pruning, technical rigging, removals, cabling, and bracing.
• Support your crew by working hands-on doing ground activities as needed including stump grinding, tree planting, hauling brush, chipping and clean up.
• Ensure that tree care work is performed in accordance with ANSI and company standards.
• Have experience or be willing to learn how to effectively operate an aerial lift as needed for improved access, safety, and productivity.
• Be familiar with industry safety standards and be willing to enforce these standards as well as other company safety policies. Examples include Preparing Job Safety Analysis (JSA) for each job, always ensuring proper PPE usage, and proper job site setup using cones, chocks, signs, etc.
• Morning job review (planning and prep materials and trucks), client walk-throughs, payment collection, online timesheets, managing daily production and profitability goals.

Qualifications:

• A clean valid Driver's License is absolutely 100% REQUIRED. NO EXCEPTIONS!
• 3+ years' experience leading, mentoring and training a residential / commercial tree crew.
• Leadership qualities include strong character, humility, willingness to learn, ability to coach, always on-time, polite, respectful of others, self-motivated, committed to excellence.
• Drawn to a company that focuses on Safety, Quality, Attitude, and Accountability.
• Excellent communication and leadership skills.
• Prior experience training employees is preferred as we promote from within. A commitment to self-improvement ensures our team's ongoing and future success.
• Communicate effectively with clients (current scope of work plus additional opportunities).
• Professional appearance and attitude while demonstrating excellent customer service skills.
• ISA Certification or CTSP is desired but not required (We will help you get either of these).
• Ability to pass a pre-employment drug test including random testing throughout the year.
• Must be able to perform physical labor at a moderate to high difficulty for 40-60 hours per week.

Compensation:

• We offer competitive wages commensurate with experience and crew leadership.
• W2 Hourly with Overtime ($28-$35/hour).
• 1-week Paid Time Off (after 90 days).
• 8 Paid Holidays (after 90 days).
• Year-round employment.
• Training and Career Advancement opportunities.
• Come help us grow so that we can add Health Care, Vision and 401K in the near future.

You are applying for work with a franchisee of Monster Tree Service, not Monster Franchising SPE, LLC or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees.

An Equal Opportunity Employer

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