Spa Manager Job at Hand & Stone Massage and Facial Spa, Midlothian, VA

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  • Hand & Stone Massage and Facial Spa
  • Midlothian, VA

Job Description

At Hand And Stone, Opportunity Knocks.

This is an amazing opportunity to join a growing company with amazing benefits. We have gone from 1 employee to over 100 within 5 years. Loads of opportunity for growth and career development. The Midlothian location is very successful and the current manager is moving to open a new region in Virginia Beach!

Only apply if you have at least 3 to 5 years management experience, have worked in retail or in the health and wellness industry.

Do NOT apply if you are a job hopper - you need to show that you have stayed at least 2 years in each role.

Position Summary

Our Spa Manager will execute the day-to-day operations of a high volume spa, along with specific assigned responsibilities. A more extensive list of the responsibilities is as follows:

  • Oversee and manage the daily operations of a busy spa
  • Ability to promote the health and wellness benefits of both massage therapy and facials
  • Learn about our products and services for effective, clear communication
  • Handle administrative tasks including but not limited to payroll, scheduling, inventory, ordering and reporting
  • Uphold store cleanliness standards in the entire spa
  • Oversee training of staff
  • Create and aid in implementation of sales goals for staff.
  • Oversee implementation of corporate protocols.

Position Requirements

  • A passion for people and sales
  • High level of enthusiasm
  • Capability to work flexible hours, specifically nights, weekends (Sundays) and holidays
  • Excellent verbal and written communication skills
  • A fast learner, with a positive attitude; remain calm in fast pace environment
  • Computer proficiency; knowledge of retail/appointment booking computer systems is a plus
  • Exceptional with organizing and prioritizing; attention to detail and multi-tasking
  • Critical thinking skills, including customer conflict resolution
  • Demonstrated ability to balance coaching/mentoring with disciplining

Benefits We Offer

  • Generous compensation plus bonus opportunities
  • Paid time off
  • Professional and safe work environment
  • Employee discounts
Hand & Stone Massage and Facial Spa

Job Tags

Flexible hours, Night shift, Weekend work, Sunday,

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