Unmanned Aerial Systems Program Manager & Pilot Job at Service Electric Company, Chattanooga, TN

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  • Service Electric Company
  • Chattanooga, TN

Job Description

POSITION SUMMARY

The UAS Program Manager & Pilot leads and operates the company’s Unmanned Aerial Systems (UAS) program. The role is responsible for developing, managing, and executing drone-based operations across a variety of transmission, distribution, and utility-related projects ensuring safe, efficient, and company and FAA compliant operations. The role combines leadership and technical expertise with hands-on piloting and regulatory compliance responsibilities.

POSITION FUNCTIONS

Program Management:

  • Develop and oversee all aspects of Service Electric's UAS program, including budgeting, policy adherence, risk management, and long-term strategy.
  • Coordinate with internal departments (operations, safety, estimating) to integrate UAS into project workflows.
  • Maintain compliance with FAA regulations, including Part 107 and any waivers or exemptions and ensure that all company drone operators meet company and FAA guidelines.
  • Supervise and manage the company’s UAS resources, including both personnel and equipment.
  • Stay up-to-date on new UAS technologies and strategies as well as changes to regulations.
  • Builds positive relationships with customers through clear, respectful, and responsive communication, providing a high level of customer service.

Flight Operations:

  • Serve as the primary UAS pilot for critical operations and progress monitoring of utility infrastructure.
  • Operate drones in challenging environments, including proximity to energized lines and remote terrain.
  • Plan missions, conduct pre- and post-flight checks, and maintain logs and flight data records.

Training and Oversight:

  • Train and supervise additional pilots or UAS technicians.
  • Implement safety protocols and emergency response procedures.
  • Work with the Safety department to respond to any incidents, conduct after-action reviews, and implement corrective actions.

Data Management:

  • Capture high-quality data and ensure its proper processing and delivery to stakeholders.
  • Collaborate with IT and Data Analyst teams for data integration and analysis.
  • Others duties as assigned.

EDUCATION AND EXPERIENCE REQUIREMENTS

  • 4+ years of FAA Part 107 Remote Pilot Certificate (in good standing).
  • Proven experience in UAS operations, particularly in utility or construction environments, specifically experience flying near or around high-voltage transmission lines.
  • Strong knowledge of FAA regulations, UAS technologies, and safety best practices.
  • Experience in program or project management.
  • Experience in training is a plus.
  • Valid driver’s license and willingness to travel to remote job sites as needed.

KNOWLEDGE, SKILLS, AND ABILITIES

  • Background in electrical utilities, construction management, or engineering.
  • Ability to interpret aerial data and collaborate with technical teams.
  • Highly organized with a strong attention to detail.
  • Ability to identify and solve complex issues.
  • Good analytical and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Excellent interpersonal and customer service skills.
  • Self-motivated.
  • Good project management skills, capable of handling multiple projects concurrently with good time management.
  • Ability to maintain confidentiality.
  • Ability to build and foster relationships with team members.
  • Ability to meet the physical demands of the role.
  • Ability to conducts self in an appropriate manner as a representative of SEC, working effectively in a diverse work environment.

DIRECT REPORTS: No

LICENSES AND CERTIFICATIONS: FAA Part 107

SUPERVISOR RESPONSIBILITIES: None

TRAVEL REQUIRED: Heavy

WORKING CONDITIONS:

NOTE: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, working conditions, physical demands, and activities may change or new ones many be assigned at any time with or without notice.

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